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Adding a Custom Discount or Price Increase to an Invoice

There are occasions when admin users need to add a one off discount or price increase to an entrant invoice. For example if the entrant has been granted a reduced fee due to hardship or if admin users need to make the invoice total a set amount which is not provided by the price structure set. In any case where admins need to update the price of the invoice this can be actioned so long as the invoice has not been generated. If the invoice has been generated but not paid then admins can revoke the invoice and regenerate it after the price amendment has been applied.

Before you add a discount or price increase to an invoice make sure that the entrant has created and saved one entry.

How to Add an Individual Discount to an Invoice

  1. Log into the Admin Interface
  2. Go to Actions > Entries
  3. In the table search for the entry where you want to make the amend
  4. Select Edit from the Actions menu
  5. Scroll to the bottom of the entry and look for Invoice Options section
  6. In the Discount Reason type a description of the discount that will be printed on the invoice
  7. In the Discount Amount enter the amount of the discount. Note that if you want to add a price increase to the invoice you need to enter a – before the number:
    1. 10 – will give a £10 discount
    2. – 10 – will add £10 to the invoice total
  8. Click Save and Close
  9. When the invoice for the entry is generated it will include the price change defined in this section

Note – if the entry where the price change has been added is deleted before the invoice is generated then the amendment will not appear on the invoice.