Emails Sent Automatically to Admins
The following email templates are triggered automatically to be sent to you, as the Admin.
When creating a new award, always check that the default wording of these templates and edit them as you require. A default template is created automatically for each email type. This email will be sent in all cases unless a template is defined for an award. To stop any email being sent out, review this guide.
| template | description | related guides |
|---|---|---|
| admin/mfa | In Nucleus you can set up Multi-Factor Authentication. This email is triggered if you set up the Email as a MFA option. It contains a 6-digit code which is send to a specified email address. | – Multi Factor Authentication for Entrants, Admins, Judges and Viewers |
| admin/misc/attachmentDownloadReady | In Nucleus you can generate a report on Entry Attachments Download from the Reports section which is under Actions>Misc. This email is triggered once the Attachments Download requested by an Admin is ready. The link to the Download is included in the email. | – Bulk download supporting files uploaded by entrants |
| admin/misc/entryReportCardAttachmentDownloadReady | Admins can create customised documents which are populated with data entered on the forms by entrants. The files can then be exported in zip files for processes outside of Nucleus. The files can be Spreadsheet (xls/xlsx) or Documents (doc/docx). | – How to Create a Customised Entry Report Card |
| admin/awarddeletewarn7 | In Nucleus you can set an automated Award and Entry Deletion date. This email is sent 7 days before the deletion. | – Automated award deletion |
| admin/awarddeletewarn24 | In Nucleus you can set an automated Award and Entry Deletion date. This email is sent 24 hours before the deletion. | – Automated award deletion |
| admin/awarddeletenotify | In Nucleus you can set an automated Award and Entry Deletion date. This email is sent after the entries have been deleted. | – Automated award deletion |
| email/failedWarning | It is triggered when an email or mailout has failed to send due to error of Nucleus. | |
| email/jobProcessedNotification | With Nucleus you can schedule emails. This email is triggered when a mailout has been scheduled and added to the Email Queue, ahead of sending on your selected date/time. | |
| email/AWSFailedWarning | It is triggered when an email or mailout has failed to send due to error outside of Nucleus at our external AWS supplier. | – What to Do in the Event of an AWS Failure |
| entry/adminOwnerChange | An email is triggered when you re-assign an entry to a different member of your Admin team for checking/approvals. | – How to change the Organisation Owner of an entry |
| entriesdeletewarn | In Nucleus you can set a date to delete Personal Data. An email will be sent to all admins of the award 7 days before the deletion date. | – How to use GDPR functionality in Nucleus |
| entriesdeletewarn24 | In Nucleus you can set a date to delete Personal Data. An email will be sent to all admins of the award 24 hours before the deletion date. | – How to use GDPR functionality in Nucleus |
| entriesdeletednotify | In Nucleus you can set a date to delete Personal Data. An email will be sent to all admins of the award 1 hour after the deletion date. | – How to use GDPR functionality in Nucleus |
| invite/newLogin | In Nucleus there is functionality, that can be switched on upon request, that allows you to send emails to prospective entrants to invite them to register for a Nucleus account and create entries. An email is sent to Admin Users when an invited entrant completes the registration process. | – Invite entrants to create and submit entries |
| mediaItemPlaceholder/uploadDefault | It is triggered when an Entrant uploads a file to a previous Placeholder in the Media Library. | – Send an Email to Admins When a File is Uploaded to a Submitted Media Item Placeholder |
| viewer/reportProblem | It is triggered when a Viewer reports a problem from the Viewing Interface. | – How Judges Can “Report a Problem” to Admin Users directly form the Viewing Interface |