How Admins can Restore a Deleted Entry

In Nucleus an option is available in the Award Settings that enables Admins to either permit or restrict Users from deleting Entries. This feature, named “Allow user to delete entries“, is located on the Award Settings page within the Options section and is described in this guide.

When this option is activated, Users can easily delete Entries from their Entrants’ Accounts. Moreover, Admin Users always have the ability to delete Entries at any point, directly from the Entry List Page.

In situations where either Users or Admins have accidently deleted an Entry and wish to restore it, the following steps can be followed easily.

How Admins can Restore a Deleted Entry

Before actioning this, the filter for Deleted Entries must be active. Please follow these instructions:

1. Log into the Admin Interface
2. Go to Actions>Entries
3. To the “Show deleted Entries” field at the top of the page, select Yes
4. Look for the relevant Entry. Note that Deleted Entries are greyed out at the bottom of the page and they are flagged as “DELETED”
5. Alongside the Entry, click on Actions>Edit
6. Click on the “Restore” button at the top of the page
7. Enter “I AM SURE”
8. The Entry will be un-deleted

Note – Only soft deleted Entries can be restored which means they need to be restored within a timeframe. If the Award is deleted it is not possible to restore deleted Entries and developers will need to look through the backups.