How to adjust the length of time after which inactive User accounts are deleted.

By default, User accounts that have not been logged into at all for 18 continuous months are automatically deleted. Such Users are warned TWICE of the impending deletion (30 days prior and 7 days prior) and advised to log in to preserve their account. If they fail to do so, they will receive an email confirming that their account has been deleted once this timeframe has expired.

However, you can adjust the length of inactive time that this deletion depends upon – to either longer or shorter than the default 18 months.

If you would like to adjust this time, please raise a Support ticket to request your preference.