How to check whether an entrant has taken any action they have claimed

You can check on the actions of any user, by accessing the Activity Log alongside their account.

This is particularly useful if you are trying to re-trace a user’s steps leading up to an error or issue OR to verify if they have carried out an action when they say they have eg. in a dispute over whether they have submitted an entry before/after deadline.

To access the Activity Log of a particular user, to the following:

1. Go to Actions > Users

2. The User List opens. Find the User you require, using the column filters.

3. Alongside the User, go to the Actions drop-down to the far right side of their record and select Activity Log.

4. The Activity Log for that User will open, listing every action they have taken on the site – with a full Date & Time stamp, accurate to the second.